Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- Canada : 7 - 10 business days
- North America : 7 - 10 business days
- Europe : 7 - 10 business days
- Australia, New Zealand and Oceania : 7 - 10 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Privacy policy
At Royal Herbal Organics, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us on Etsy.
1. Information We Collect
When you place an order or contact us via Etsy, we may collect the following information:
Your name
Email address
Shipping address
Any other details you choose to share (e.g., custom order information)
We only use this information to fulfill your order, provide customer service, and comply with Etsy’s legal and tax requirements.
****PAYMENTS; All payments are collected exclusively through the Etsy platform. Royal Herbal Organics does not have access to your full payment details such as credit card numbers or bank information. Etsy securely processes all transactions in accordance with their own privacy and security policies.*****
2. How Your Information is Used
We use your information to:
Process and ship your orders
Communicate with you about your purchase
Respond to your messages or questions
Provide customer support
Maintain proper records for accounting and tax purposes
We do not sell, rent, or trade your personal information to third parties—ever.
3. Information Sharing and Disclosure
We may share limited information with trusted service providers only when necessary to perform business functions. For example:
Shipping carriers to deliver your order
Etsy (as the platform host) to process transactions
Legal or tax authorities, if required by law
4. Data Retention
We keep your personal information only as long as necessary to fulfill your order, provide customer service, and meet legal or tax obligations. This typically means up to 7 years, as required by IRS regulations.
5. Contact Us
If you have any questions about this policy or how your information is handled, feel free to contact us directly through Etsy messaging we usually respond all messages immediately.
Frequently Asked Questions
Why a NON-SUDS potion?
This just works well decided not to alter it by adding and suds agent.